Last updated: September 25, 2026

Privacy Policy

JML Luxury Chauffeur Services respects your privacy. This policy explains the information involved when you contact us or arrange transportation through our website.

Information you provide

When requesting a quote or reserving service, you may provide your name, email address, telephone number, passenger and luggage counts, pickup and destination information, flight details, service preferences and other itinerary details. Quote requests submitted through this website are emailed to info@jmlluxury.com so our team can respond.

How information is used

Information is used to respond to inquiries, plan and provide transportation, communicate ride updates, support customers, maintain service records and meet applicable legal obligations.

Reservations and service providers

Online reservations are processed through our booking technology provider. Information submitted through that system is also governed by the provider’s privacy and security practices. We may share necessary trip information with chauffeurs and operational providers involved in delivering your service.

Cookies and analytics

We use Google Analytics 4 to understand how visitors find and use the website and to measure actions such as beginning a reservation, calling or opening WhatsApp. Google Analytics may process device and browser information, approximate location, referring pages, pages viewed and website interactions, and may use cookies or similar technologies. We use this information in aggregated reporting to improve the website and evaluate marketing performance. You can limit cookies through your browser settings. Additional advertising or remarketing technologies will be documented here and supported by applicable consent controls before they are introduced.

Form delivery and security

When you submit the quote form, we process the information you enter, the submission time, your IP address and basic request information to deliver the inquiry, prevent spam and protect the website. Form messages are transmitted through our business email provider.

Retention and choices

We retain information only as reasonably necessary for service, operational, accounting and legal purposes. You may request access, correction or deletion of eligible personal information by contacting us.

Contact

Questions about this policy may be sent to info@jmlluxury.com or discussed by calling (617) 634-4331.